Last Updated: 07 October 2026
At GaddiGo (“GaddiGo”, “we”, “us”, “our”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, process, disclose, and protect information when you access or use our website, mobile applications, products, services, and related platforms (collectively, the “Platform”).
By accessing or using GaddiGo, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this Privacy Policy, please discontinue use of the Platform.
This Privacy Policy should be read together with our Terms & Conditions, Cookie Policy, and other applicable policies displayed on the Platform.
GaddiGo is an online automotive marketplace that may provide services and information relating to new cars, used cars, vehicle listings, car buying and selling, vehicle valuation, dealers, automobile services, financing, insurance, and other automotive-related products and services.
The Platform may allow users to:
We may collect different categories of information depending on how you use our Platform.
We may collect information such as:
We collect only information that is reasonably required for providing or improving our services.
When you search, list, sell, purchase, enquire about, or otherwise interact with a vehicle, we may collect information such as:
For certain services, transactions or verification processes, we may request documents or information required for identity, ownership, payment, financing, insurance, regulatory or fraud-prevention purposes.
This may include:
You are responsible for ensuring that the information and documents provided by you are accurate and lawful.
If you make a payment through GaddiGo, payment-related information may be processed by our payment gateway or authorised payment service provider. Depending on the payment method, this may include transaction reference numbers, payment status and limited payment-related information.
We generally do not store complete debit card, credit card, UPI PIN, CVV or other sensitive payment credentials on our own servers unless specifically required and legally permitted.
When you access our Platform, certain information may automatically be collected, including:
Depending on the features you use and the permissions granted by you, we may collect approximate or precise location information.
Location information may be used to:
You may control location permissions through your browser or device settings.
GaddiGo may use cookies, pixels, tags, SDKs, web beacons and similar technologies.
These technologies may help us:
Some cookies may be placed by third-party service providers that perform analytics, advertising, security or other services for us.
You may manage or disable cookies through your browser settings. However, disabling certain cookies may affect the availability or functionality of some Platform features.
We may use information collected through the Platform for legitimate business and service-related purposes, including:
We may analyse information to:
We may use your contact information to send:
Where permitted by law and subject to your preferences, we may also send promotional communications about products, services, offers and other automotive-related opportunities.
We may process information to:
We may process and disclose information where necessary to:
We do not sell your personal information merely for the purpose of selling personal data. However, we may share relevant information with authorised parties where necessary to provide services or operate our business.
If you submit an enquiry about a vehicle, relevant information may be shared with the seller, dealer or listing owner so that they can respond to your enquiry.
Where you request information, financing, insurance, valuation, vehicle inspection, service or another third-party service, relevant information may be shared with the applicable partner.
We may use third-party service providers for:
Such providers may process information on our behalf and are expected to maintain appropriate safeguards.
If you request vehicle financing, insurance or related services, relevant information may be shared with banks, NBFCs, insurers, brokers, financial institutions or other authorised partners involved in fulfilling your request.
We may disclose information when required by applicable law, legal process, court order, government authority or regulatory requirement.
If GaddiGo undergoes a merger, acquisition, restructuring, financing, sale of assets or similar business transaction, user information may be transferred as part of that transaction, subject to applicable law.
Users may be allowed to upload:
You are responsible for ensuring that the information and content uploaded by you is accurate, lawful and does not violate the rights of another person.
You should not upload:
GaddiGo reserves the right to review, modify, restrict, remove or reject content that violates applicable policies or law.
You are responsible for providing accurate, complete and current information. If you discover that information provided by you is incorrect, you should update it through your account where such functionality is available or contact us.
GaddiGo is not responsible for losses resulting from inaccurate, incomplete or misleading information submitted by users.
We retain personal information only for as long as reasonably necessary to:
The actual retention period may depend on the nature of the information and applicable legal requirements.
When information is no longer required, we may securely delete, anonymise or otherwise dispose of it in accordance with applicable law.
We take reasonable technical, organisational and administrative measures to protect personal information against:
Security measures may include access controls, encryption where appropriate, authentication mechanisms, monitoring and other safeguards.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Therefore, while we take reasonable measures to protect your information, we cannot guarantee absolute security.
The Platform may contain links, advertisements or integrations to third-party websites, applications or services.
Examples may include:
Third-party websites operate under their own privacy policies and terms.
GaddiGo is not responsible for the privacy practices, content or security of third-party websites or services.
We recommend that you review their privacy policies before providing personal information.
We may work with analytics and advertising partners to understand how users interact with our Platform and to measure the effectiveness of advertising campaigns.
These partners may use cookies, pixels, device identifiers or similar technologies.
Information collected may be used for:
Where required, we will provide applicable controls or consent mechanisms in accordance with law.
Subject to applicable law and your preferences, GaddiGo may contact you through:
These communications may include service updates, vehicle enquiries, offers, promotions and information about products or services.
You may opt out of promotional communications by following the unsubscribe instructions provided in the communication or by contacting us.
Please note that even if you opt out of promotional communications, we may continue sending essential transactional or service-related communications.
If you create an account on GaddiGo, you are responsible for maintaining the confidentiality of your login credentials.
You should:
GaddiGo will not ask you to share confidential authentication credentials except where required through an authorised and secure verification process.
GaddiGo's services are intended for users who are legally capable of using the Platform and entering into applicable agreements.
We do not knowingly collect personal information from children in violation of applicable law.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.
Subject to applicable law, you may have rights relating to your personal information, including the right to:
Certain rights may be subject to legal, contractual or operational limitations.
To exercise an applicable privacy right, please contact us using the details provided below.
Where required by applicable law, GaddiGo may obtain your consent before collecting or processing certain categories of personal information.
You may withdraw consent where permitted by law. Withdrawal of consent may affect our ability to provide certain services that depend on that information.
Withdrawal of consent will not affect processing that is otherwise permitted or required by law.
Depending on our technology infrastructure, service providers and business operations, your information may be processed or stored in locations outside your state or country.
Where required, we will take appropriate measures to ensure that such processing or transfer is carried out in accordance with applicable data protection laws.
GaddiGo may update this Privacy Policy from time to time to reflect:
When we update this Policy, we may revise the “Last Updated” date at the top of the page.
We encourage you to periodically review this page.
If you have any questions, concerns, complaints or requests regarding this Privacy Policy or the processing of your personal information, you may contact us at:
Company Name: GaddiGo
Website: https://gaddigo.com/
Email: privacy@gaddigo.com
Phone: +91- 98609 72752
Registered Office: Opp Maruti Gate no-2, Delhi-Gurgaon Road, Gurgaon 12001
Grievance Officer
Name: Pawan Sharma
Designation: Grievance Officer / Privacy Officer
Email: privacy@gaddigo.com
Address: Opp Maruti Gate no-2, Delhi-Gurgaon Road, Gurgaon 12001
We will review and respond to privacy-related requests within the time period prescribed by applicable law.
This Privacy Policy shall be governed by and interpreted in accordance with the laws applicable in India.
Any dispute relating to this Privacy Policy or the use of the Platform shall be subject to the applicable jurisdiction specified in GaddiGo's Terms & Conditions.
For questions regarding this Privacy Policy, data protection, account information or privacy-related requests, please contact:
GaddiGo
Website: https://gaddigo.com/
Email: info@gaddigo.com
Phone: +91- 98609 72752
Address: Opp Maruti Gate no-2, Delhi-Gurgaon Road, Gurgaon 12001
Last Updated: 07 October 2026